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Have you ever been accused of overreacting? Have you ever accused someone else of overreacting? Today host John Laurito shares what you can do to de-escalate when someone overreacts. It is easy to let your gut react in sensitive situations, but if you can control your feelings and let your mind do the work you can enhance your relationships and keep things from getting out of hand.

Show notes:
[2:02] Overreaction is a human emotion
[4:40] Avoid getting emotional
[5:59] Focus on the facts
[6:29] Don’t forget to be empathetic
[7:37] Share the ripple effects of what they do
[10:09] Outro

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