Jon Scarpa is the Director of IT at RDAbbott, a chemical manufacturing company operating throughout North America. With over 20 years of experience in IT leadership roles, Jon focuses on leveraging technology to drive business value and improve processes. He is passionate about building strong teams and mentoring IT professionals to grow their skills and careers.

How can IT leaders move beyond just “keeping the lights on” to become strategic drivers of business value? In this episode, Jon Scarpa, Director of IT at RDAbbott, shares his people-first approach to IT leadership. Jon discusses the importance of understanding business needs, building trust through relationships, and leveraging technology to support people and processes. He offers practical advice on communicating IT value to executives and growing your team’s skills while partnering with outside experts.