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#329 Unleashing the Power Within: Transforming Your Customer Experience Starts with Your Employees | Kristen Szustakowski
3 big ideas discussed in this episode:
- BIG IDEA #1: Elevate your service team, they'll elevate your customer experience. - "Unlocking the Power of Your Service Team: Empowering Employee Excellence for an Elevated Customer Experience"
- BIG IDEA #2: Every employee wants to do well. If they're not performing, find the block. - "Unlocking the Power of Your Service Team: How Embracing Authenticity Elevates Customer Experience"
- BIG IDEA #3: Be willing to break from formality with intention to get to the heart of your people. - "Unlocking the Power of Employee Experience: Elevate Your Service Team to Transform Customer Satisfaction" Get the show notes for this episode at AskJeremyJones.com/podcast
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By Jeremy Jones
5
1313 ratings
3 big ideas discussed in this episode:
- BIG IDEA #1: Elevate your service team, they'll elevate your customer experience. - "Unlocking the Power of Your Service Team: Empowering Employee Excellence for an Elevated Customer Experience"
- BIG IDEA #2: Every employee wants to do well. If they're not performing, find the block. - "Unlocking the Power of Your Service Team: How Embracing Authenticity Elevates Customer Experience"
- BIG IDEA #3: Be willing to break from formality with intention to get to the heart of your people. - "Unlocking the Power of Employee Experience: Elevate Your Service Team to Transform Customer Satisfaction" Get the show notes for this episode at AskJeremyJones.com/podcast