Reconciliation Road Map - Building Better Businesses

33. If It’s Not Measurable, It’s Not a RAP Outcome


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In this episode of Reconciliation Roadmap, Dixie Crawford emphasizes the critical importance of measurement in Reconciliation Action Plans (RAPs). She argues that without measurable outcomes, reconciliation efforts risk becoming mere corporate theatre. The discussion covers the necessity of transparency to build trust with First Nations communities, practical tips for effective measurement, and the strategic significance of reconciliation within organizations. Crawford challenges listeners to operationalize reconciliation efforts and ensure accountability through clear metrics and reporting.

Takeaways:

  • If it's not measured, it's not a RAP outcome.
  • Reconciliation without measurement becomes corporate theatre.
  • Measurement drives momentum and credibility.
  • Most RAPs fail from bad data, not bad intent.
  • What gets measured gets resourced.
  • Community trust depends on transparency.
  • The RAP shouldn't live in a PDF.
  • Real RAP leadership measures impact, not just activity.
  • Reconciliation is a strategic pillar, not a side project.
  • Change becomes visible and credible when measured.

Chapters

00:00 Acknowledging Country and Purpose

01:17 The Importance of Measurement in RAP

04:41 Building Trust Through Transparency

05:10 Practical Tips for Effective Measurement

07:04 Reconciliation as a Strategic Pillar

Follow Dixie's work on LinkedIn Dixie Lee Crawford | LinkedIn

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Reconciliation Road Map - Building Better BusinessesBy Dixie Crawford