Back of House

#33 - Simon McGrath AM, CEO, Accor Pacific


Listen Later

Source: LinkedIn Bio, Simon McGrath AM
I love the hospitality industry and I could never give back enough to this incredible industry. I have worked in some terrific hotel companies and have been fortunate to work throughout the Asia Pacific region, in the resorts and cities of Thailand, Malaysia, Australia and New Zealand. Ultimately I have found my home in Accor, which I joined in 2006. Every day at Accor I work beside a dedicated and focused team and together we experience exciting opportunities and challenges as we grow our business.
Growth is key for our business, whilst commercially it is essential, most importantly for our team members it’s about giving people opportunity who put so much into our company. Accor’s desire and drive for growth is underpinned by humility and a genuine concern for contributing to the broader travel industry. The travel industry comes first and Accor’s role comes second, growing the greater industry for all operators and players.
I go to sleep every night proud of Accor and obsessed about what we can do better. When I consider our strategies for innovation and growth, I always come back to the belief that everything we achieve is down to our great people. Our people bring diversity, experiences and stories to our culture, which makes Accor a richer and better community, a safe place for all to excel. Accor’s culture is one of the things that I am most proud to be a part of, it is unique and strong, a daily source of inspiration which we protect like gold.
At the heart of hospitality is our obsession and focus on making sure the guest has the best possible experience with us. We listen carefully to our guests to understand what they want. In our business, the closer you are to the customer the more crucial you are in our business. Therefore our frontline team are key – and I have so much respect and admiration for everything they do, a fundamental part of my role is to support our talented people.
I am Director of AAPC Limited, Allegiance, Accor Vacation Club and Reef Casino Trust and I am fortunate to sit on tourism boards, including:
• Deputy Chairman, Tourism and Transport Forum (TTF)
• Deputy President, Accommodation Association of Australia (AAoA)
I have a keen interest in external learning and sit on two external boards outside of tourism and hospitality, I hold the positions of:
• Independent Director of GenesisCare (leading healthcare company)
• Aboriginal Hostels Limited (AHL)
...more
View all episodesView all episodes
Download on the App Store

Back of HouseBy Luke Butler & Mike Rodrigues

  • 5
  • 5
  • 5
  • 5
  • 5

5

1 ratings


More shows like Back of House

View all
The Mentor with Mark Bouris by Mentored.com.au

The Mentor with Mark Bouris

53 Listeners

All In The Mind by ABC listen

All In The Mind

759 Listeners

Mamamia Out Loud by Mamamia Podcasts

Mamamia Out Loud

637 Listeners

Motley Fool Money by LiSTNR

Motley Fool Money

89 Listeners

SEN Breakfast by SEN

SEN Breakfast

68 Listeners

The Diary Of A CEO with Steven Bartlett by DOAC

The Diary Of A CEO with Steven Bartlett

8,505 Listeners

ABC News Daily by ABC

ABC News Daily

132 Listeners

The Imperfects by Hugh van Cuylenburg, Ryan Shelton & Josh van Cuylenburg

The Imperfects

401 Listeners

Straight Talk with Mark Bouris by Mentored.com.au

Straight Talk with Mark Bouris

223 Listeners

How I Made It by The Australian Financial Review

How I Made It

23 Listeners

15 Minutes with the Boss by The Australian Financial Review

15 Minutes with the Boss

9 Listeners

Chanticleer by Australian Financial Review

Chanticleer

15 Listeners

The Fin by Australian Financial Review

The Fin

17 Listeners

The Rest Is Politics: US by Goalhanger

The Rest Is Politics: US

2,215 Listeners

The Go To Food Podcast by Go To Podcast Company

The Go To Food Podcast

24 Listeners