In this EP we welcome Gabrielle, founder of Assist Her Agency with a team of experts help you scale your business w/ various DFY marketing, project management & systems services.

Gabrielle shares her journey from being a solopreneur to scaling an agency with 10 team members across different time zones. She discusses the importance of understanding each team member's goals and personalities for effective communication and creating a positive team culture. Gabrielle emphasizes establishing clear boundaries between professional and personal relationships from the start. She also highlights the need for documenting processes and having systems in place when expanding the team.

Gabrielle emphasized the importance of using digital tools for documentation and planning as a solopreneur, noting that it enhances scalability and allows for better team access. She advised Vicky to try out new tools for a fair amount of time before deciding whether they work for her, and to customize these tools according to her own vision and needs. Vicky agreed with Gabrielle's points, highlighting the value of long-term planning and the recognition that different approaches can lead to the same end result.

Vicky and Gabrielle discussed the process of onboarding new team members at Gabrielle's company. Gabrielle emphasized the importance of providing a supportive learning environment and using various tools such as documentation, video tutorials, and calls to help new team members adjust. Gabrielle also stressed the value of understanding and respecting the unique learning styles and needs of each new hire. Furthermore, Gabrielle highlighted the interconnectedness of the company's team and client relationships and the importance of treating people with care and openness to feedback.

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