We’ve all been there.  A prospect or client is excited to get started with something, you take all of steps necessary to get everything prepared and then…bam…things stop dead.  How do you handle handle these “hurry up and wait” situations?  What is the root cause of them?  This week Jim, Jon, and Jason dig deep into these questions, but first talk a little bit about coffee.  Jim and Jason actually find something to disagree about.

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