There is a Toys 'R' Us-shaped hole in 2018's holiday toy market, for the first time in decades. To investigate where people are getting toys and how retailers are picking up the slack, IBISWorld editor Vicky Wolak talks with analysts Claire O'Connor and Chris Lombardo. The team discusses what killed the stalwart industry giant and the tactics smaller retailers are using to battle against the ever-growing threat of e-commerce and big-box retailers.