Richard Boyatzis is a Distinguished Professor at Case Western Reserve University. He is also a professor in organizational behavior and one of the world's leading experts in leadership development and emotional intelligence (EI). His research on human behavior has revolutionized management education and helped spawn a new industry of competency consultants, researchers, academics, and executive coaches. If you’re a coach, a helping professional, or in a leadership or managerial position, you’re going to get a lot of value out of this episode.

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