The mundanity is real as the guys discuss some very flattering fan mail and Neil's apparent love for the New York Yongles before diving into a mundane postulation about online shopping returns (6:45).

Then, they introduce a new concept called Apologies in which Nicola forms an alliance with our listeners to force Neil into a full-throated apology for his disparaging remarks about a late night talk show host (15:22). Will Neil succumb to the pressure of the democratic process or will he demand a recount?

They round things up by bringing back a fan favorite: one star google reviews (28:58). This time though, they visit some old friends to see how they are doing. Has the worst dry cleaner in the world actually decided to take it's customers seriously? And have Welshmen started treating their petrol stations more fairly? Tune in for all of this and much more!

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