With a background in telecom technology and extensive experience in managing PBX systems, Darin Ward brings expertise in navigating the challenges of the industry. From discussing security awareness to highlighting the potential benefits of telecom advancements, Darin offers valuable insights into optimizing operations and leveraging modern solutions for improved efficiency.

In this episode, Darin Ward discusses how organizations can modernize aging telecommunications infrastructure to improve efficiency and reduce costs. Transitioning to cloud-based systems introduces challenges related to connectivity, redundancy and lost features. The conversation highlights strategies for balancing the transitions risks and rewards when modernizing telecommunications systems.