The greatest business challenge of our time is How to build diverse teams that deliver successful growth and innovation?

One of the most accomplished leaders at achieving this is Keith Douglas. I am thrilled to have Keith back on the Enterprise Sales show. We are connected by our mutual friend Anant Patel. Thank you Anant.

Keith is a motivating leader who empowers his people, he ‘get out of their way’ so they can produce their best work. He has consistently created high performing and enjoyable ‘people centred’ cultures. We share similar values including the importance of how you win and not just winning.

Keith is an over-achieving commercial EVP, with 20 years+ Payment industry experience. He was until recently responsible for driving forward key growth area of e-commerce (Mastercard Payment Gateway Services) he had a team of over 400 talented people across the globe.

Keith welcome and congratulations on your new role as EVP for Open Banking International.

“Grateful to Anant Patel for our introduction, it has been a very fruitful and valuable partnership.”

As a change maker, You believe “Together is always better” how do you approach enabling your team to believe in their ‘unseen’ capability and embrace challenging situations?

The first part is to give them more belief in themselves than they currently have. Combine your values with theirs to give your team a difference and nothing cannot achieve together.

Embedded in four of principles is Together is always better:

Strive to help each other.

Encourage and embrace diversity of thought.

Candid conversations and collaboration.

Celebrate success and failure together.

Trust in the team vital – build safety to have candid conversations that are fair and caring.

My father has had the biggest impact on me, he encouraged me to see the opportunity in everything first and then embrace the challenge.

Faith

“If you think you are beaten, you are

If you think you dare not, you don't,

If you like to win, but you think you can't

It is almost certain you won't.

If you think you'll lose, you're lost

For out of the world we find,

Success begins with a fellow's will

It's all in the state of mind.

If you think you are outclassed, you are

You've got to think high to rise,

You've got to be sure of yourself before

You can ever win a prize.

Life's battles don't always go

To the stronger or faster man,

But soon or late the man who wins

Is the man WHO THINKS HE CAN!”

― Walter D. Wintle