Magic In The Room

34: G.U.E.S.T. Service


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What we all want is to feel seen, heard, and understood. When we can help our clients and customers feel that way, their experience with our brand soars. The G.U.E.S.T. Service™️ framework presents five powerful ways to be of service in a meaningful way, that people will never forget. It is a way of understanding service that is rooted in empathy and connection, that allows our customer to feel like an important guest, someone worthy of respect, love and belonging.

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Magic In The RoomBy Luke Freeman, Hannah Bratterud, Chris Province

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