What happens when hospitality stops being about service—and starts being about care?

That's the question I'm exploring this week on Eating at a Meeting Podcast LIVE with Lindsay Martin-Bilbrey, CMP, CEO of Nifty Method Marketing + Events and longtime event strategist, chef, and hashtag#eventprof who's worn just about every hat in the business.

From executive kitchens to corporate boardrooms, Lindsay knows the difference between a meal that's memorable and one that's merely managed. To her, safe, sustainable, and inclusive food and beverage experiences aren't separate goals—they're the natural outcome of a culture built on care, communication, and connection.

Together, we'll talk about what it takes to create culinary ecosystems where: ▶︎ Teams are trained and empowered—not just compliant. ▶︎ Sustainability includes people as much as the planet. ▶︎ Inclusion starts long before the menu is printed.

Lindsay will share lessons from her time leading both event agencies and restaurant kitchens—why aligning front- and back-of-house teams is the key to guest trust, how authentic sustainability impacts revenue, and what it looks like when care becomes a business strategy.

Because the guest experience only works when the team experience does too.

Join the conversation that connects it all—from the first site visit to the final plate.