Pivot with Jenny Blake

351: The Ultimate Guide to Great Mentorship with Scott Jeffrey Miller


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Are you falling into “accidental jerk” mode while mentoring others without realizing it? Today’s guest, Scott Jeffrey Miller, is sharing nuances of mentoring that you have likely never considered. What it means to truly validate someone (with an example that made me blush!), how to set boundaries with your time and expectations, the thirteen different roles mentors can play, and his delightful six-step process for closing out with mentees.

More About Scott: Scott Jeffrey Miller is a sought-after speaker, WSJ-bestselling author, and podcast host. He currently serves as FranklinCovey’s senior advisor on thought leadership. Prior to his advisory role, Scott was a twenty-five-year FranklinCovey associate, serving as the Chief Marketing Officer and Executive Vice President. He is host of On Leadership With Scott Miller, and today we’re talking about his latest book, The Ultimate Guide to Great Mentorship: 13 Roles to Making a True Impact.


🌟 3 Key Takeaways
  • The 13 roles mentors can play (not mutually exclusive) are: The Revealer, The Boundary Setter, The Absorber, The Questioner, The Challenger, The Validator, The Navigator, The Visionary, The Flagger, The Distiller, The Activator, The Connector, and The Closer.
  • Don’t be an accidental jerk: The session and mentoring relationship are not about you! You are not your mentee. Don’t dominate the sessions by talking too much, or lean too heavily on advice-giving.
  • Scott’s 6-Step Close-Out Process: Revisit where your mentee started, share funny/tender learnings about their growth, re-identify and communicate go-forward commitments, resurface worthy concepts that were closed or tabled, celebrate the wins and learn from the losses, recap your confidence in them and outline any areas of potential support.
  • There are important differences between coaches, mentors, managers, allies, champions, and sponsors: Coaching is a profession; you have a process and a pedagogy. Mentors are usually in a leadership position; marshaling their wisdom for the benefit of someone else; it’s mission-centric and pro-bono, a little more informal. Allies and champions know how trustworthy you are, can recommend you for roles.

    ✅ Try This Next

    Help your mentee clarify their goals of what they are really trying to accomplish. Be hyper-aware of what it’s like to be mentored by you. Bonus: Create a hand-crafted certificate of completion, from the heart, for the next mentee who closes out with you. As Scott writes, “I’m totally serious. Don’t download a certificate from some site. Draw one. With markers and crayons and illustrate what you’re certifying them in—what specifically you’re awarding them with.”


    🔗 Resources Mentioned
    • Scott on the web, IG, Twitter, LinkedIn
    • Articles: Scott’s Inc.com column

      📚 Books Mentioned
      • The Ultimate Guide to Great Mentorship by Scott Jeffrey Miller
      • The Road Less Stupid by Keith Cunningham
      • Your Next Five Moves by Patrick Bet-David
      • The Advice Trap by Michael Bungay Stanier
      • Free Time: Lose the Busywork, Love Your Business
      • Pivot: The Only Move That Matters Is Your Next One
      • Life After College

      • 🎧 Related Episodes
        • On Leadership with Scott Miller: Your Next Five Moves with Patrick Bet-David
        • Pivot: 026: Tame the Advice Monster with Michael Bungay Stanier
        • Free Time: 057: You+ vs. You 2.0 with MBS


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