The Entrepreneur Next Door 🏡

[36] Adam Robinson: "How we beat the "SaaS slow ramp of death."


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If you're looking for an authentic and inspiring entrepreneurial success story, this podcast episode with Adam Robinson is a must-listen. Adam's transparent and detailed account of his journey is a gem. He shares strategies, technical insights, and valuable lessons he's learned. His story is a treasure trove of wisdom for anyone considering starting their own business, especially in the competitive Software as a Service (SaaS) industry.


Adam bootstrapped Robly to an eight-figure exit and publicly shares how he plans to grow his new venture, Retention.com, to a one billion dollars valuation by the end of 2023. Retention.com (formerly GetEmails ) grew to fourteen million in two and a half years with just six people and zero funding.


Adam graduates from Rice University and is unsuccessful in getting a position with a major consulting firm. A chance encounter gets Adam a job as a trader on Wall Street, when, in his early twenties, he is able to create a financial nest egg. 


What happened next is not your typical "young man makes millions and spends it all on a luxurious lifestyle." Adam saves money and gets a reality check from one of his mentors: "The skills from ten years ago are useless, so go get some skills that will keep you busy and employed ."


Watching his brother start a tech company plants a seed. Adam invests his savings and dives into entrepreneurship to take on email giants like MailChimp and Constant Contact.

Here are a few highlights of Adam's revealing conversation:

  • As a trader, what did it feel like when your biggest client lost eight million dollars in one day, and what was the valuable lesson that served Adam later in his career
  • How a web crawler opens the door to new opportunities
  • Where does Adam get the knowledge of how to be an Internet Entrepreneur?
  • The formula of what you need to invest when you're up against market leaders that own 80% of your market
  • What is a Competitive Moat, and how Adam's Navy Seal strategy allowed him to take market share from Constant Contact
  • Why telemarketing played a critical role in Robly's success: it's not just calling but whom you call and what you do say to grab their attention
  • How to grow a small Saas business to scale and overcome "The slow ramp of death" syndrome
  • Why Adam claims, "It's easier for me to sell a $20K deal than a $46 monthly subscription?"
  • What is a 'subscription decoy' plan, and why were people happier paying more? 
  • Why differentiation, especially in Saas, was and continues to be, a game-changer
  • Adam's strategy: "You pick a lane that MailChimp will never choose or do."
  • How Adam and his team invested just $5K on FB ads in the first month, which converted to $10K monthly recurring revenue?
  • How and why Adam was able to become a Digital Nomad and the turning point when he decided it was time to exit
  • How Adam plans to grow his new company, Retention.com to a $1B valuation by the end of 2023

Follow Adam's journey on LinkedIn:
https://www.linkedin.com/in/retentionadam/

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The Entrepreneur Next Door 🏡By Zev Asch