There’s something that I’m tired of. I think you're probably tired of it, too: When you accept a LinkedIn connection request and the person immediately hits you up with an unsolicited and irrelevant sales pitch in a direct message.  So, I decided to reach out to you, to collect your feedback on this issue. And on this episode of The Customer Experience podcast I’m talking through what you had to say about it and what we can learn from this issue to create the best customer experiences going forward.