The Right-Hand Roadmap

#37: Three Phrases to Add to Your Toolbox

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Simple yet powerful phrases to elevate your leadership, empower your team, and reclaim your time.

In this episode, host Megan Long shares three essential phrases every COO or second-in-command should master. These tools are designed to grow your team’s problem-solving skills, build trust with your CEO, and help you maintain focus by avoiding unnecessary urgency.

You'll hear all about:

  • 00:29 – Introduction to the episode: three phrases to add to your leadership toolbox.
  • 01:01 – Phrase 1: “What do you suggest?” — Empower your team to think critically and solve their own problems, boosting their confidence and decision-making muscles.
  • 02:10 – Benefits of using “What do you suggest?” for your team’s growth and your freedom as a leader.
  • 03:05 – Phrase 2: “How do you feel about that?” — Gain insight into your team’s and CEO’s perspectives while strengthening trust and connection.
  • 04:13 – How asking your CEO this question enhances your partnership and provides a deeper understanding of their thought process.
  • 04:29 – Phrase 3: “When do you need an answer by?” — A strategy for managing decision-making pressure and prioritizing effectively.
  • 05:52 – The hidden benefit of teaching your team the difference between urgency and importance.
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    Links mentioned in the episode:

    • “Who’s Got the Monkey?” by Harvard Business Review
    • Second First Membership
    • Second First One-on-One Coaching
    • Second First on Instagram
    • Second First on LinkedIn
    • Megan Long on LinkedIn
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      The Right-Hand RoadmapBy Megan Long