Topics:

-The conversation about learning on the job continues. 

-Joe throws to Sam about identity management. Services like JumpCloud come up as a good option for even small offices. G Suite Cloud Identity Management is a great option for customers who already use Google for services like email and Google Drive.  Sam shares a shameless plug about a white paper regarding G Suite and Jamf Pro. 
https://www.hcsonline.com/support/white-papers?start=20

-Microsoft provides great options in Azure as well. 

-We talk about how to implement services for a client when our own experience is limited. 

-Jerry asks a good question about how to sell something to a client that ultimately makes your life easier as a technician. 

-Sam goes on about Apple Business Manager and automated enrollment. 

-Jerry & Joe challenge Sam on why a small business should invest their time to getting this all set up. 

-Joe also makes a good point about the Apple custom store portal. This also allows the consultant to be added to create quotes.

-A call to all ACNs to sign up for Apple Business Manager: https://business.apple.com