Topics:

-Sam had an incident with salted spoons that will come back to haunt him someday.

 

-Quick Tips! Get your quick tips! Sam discusses converting the typical HEIC photo format when sites cannot understand that extension. 

-Joe’s process for device setup and consistency is helping him in planning for future employees. 

-Documentation is key. Not only for your staff, but for clients to see your professionalism. 

-We get a peek into Jerry’s origins as an Apple consultant. 

-Letting clients know that you have a plan or standard procedures gives them a sense of ease.

-Joe uses tools like Text Expander for his check lists. 

-Photos libraries are dark and mysterious. 

-Duplicate Annihilator and Power Photos are  recommended de-duplicator apps for Photos. 

-Do your clients know the difference between kilobytes, megabytes, and gigabytes?