In the discussion of AI, we don’t talk about taking a user-centric approach nearly enough. We need to be asking: Are we delivering a better user experience through AI?

On this episode, I interview Chris Butler, Chief Product Architect at IPsoft:

What we talked about:

• The right way to approach design
• Getting more people involved in the design conversation
• User-centric design questions
• How AI helps identify biases for better decision making

This discussion with Chris Butler was taken from our AI: In Real Life. If you want to hear more AI episodes like this one, check us out on Apple Podcasts here.

If you don’t use Apple Podcasts, you can also find every episode here.