Chris Ortiz joins the OnTeamBuilding podcast to discuss some of the things he does during the early portion of his programs to get a sense of his groups – observing behaviors that can help him gauge the group mindset. These observations, Chris tells us, helps him steer programming decisions to better meet the immediate needs of his participants. We also find out Chris's take on the concept of connection and why he plans for it at the onset of his programs. 

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