ScaleHQ Podcast

#39 — Elevate Culture and Performance Through Radical Candor - Amy Sandler


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I know you probably think you’ve got feedback nailed as a Founder, or you’re probably not bad at least. But what about your managers? Are they nailing it? What about your team? Are they great at asking for feedback as well as giving it to each other, their one-up managers, their direct reports?

If the answer is “maybe not”, then there’s something to learn!

This week I interview Amy Sandler, Chief Content Officer at Radical Candor. Radical Candor is a New York Times and Wall Street Journal best-selling book that’s been published in 20 languages. It shares a simple framework to help you become a kick-arse boss through nailing feedback and guidance to others. It illuminates the path to building a culture in your business where people care deeply and personally yet challenge directly.

You’re guaranteed to learn something valuable that you can implement immediately in your business, enjoy this week’s episode!


Here’s What We Cover This Week….

02:05 – We Might Nail Growing a Business, But Do We Nail Feedback?

04:05 – Guidance vs Feedback – Are They Different?

07:26 – Unpacking a Framework that Helps

15:00 – Tough Feedback for Sean

22:15 – Aligning Feedback to Motivation

26:00 – Feedback as a Regular Muscle, not an Event

27:31 – Some Great Questions to Solicit Feedback

30:52 – Make Praise Specific

32:57 – Steps to Great Feedback

39:21 – Stop Rambling, Get to the Point

41:47 – The Problem with the Feedback Sandwich

44:45 – When Team Members are Not Communicating Well

52:50 – Building Safety

55:15 – How to Learn More About Radical Candor (and Free Resources)


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Watch the full episode at ScaleUps Podcast on Youtube: https://www.youtube.com/channel/UCLlvcqAuqJMYBVUBoiixChQ


You can connect with Amy Sandler at:

Free Download: www.RadicalCandor.com/one-pager.

Website: www.radicalcandor.com

LinkedIn: https://www.linkedin.com/company/candor-inc/

LinkedIn: https://www.linkedin.com/in/amysandler/

Podcast: https://www.radicalcandor.com/candor-podcast/


or you can reach out to connect with Sean directly via:

LinkedIn: https://www.linkedin.com/in/seansteeleprofile/

Website: www.seansteele.com.au

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ScaleHQ PodcastBy Sean Steele


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