Reconciliation Road Map - Building Better Businesses

39. The Culture You Allow Is the Culture You Lead


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In this episode of Reconciliation Roadmap, host Dixie Crawford emphasises the critical role of organisational culture in the success of reconciliation action plans (RAPs). She discusses how culture is defined not by stated values but by tolerated behaviors, highlighting the importance of active leadership in fostering a safe and inclusive environment. Crawford provides actionable tips for leaders to align their culture with reconciliation efforts, stressing that true change requires consistent and courageous actions.

Takeaways

  • Culture is what you tolerate, not what you say.

  • Passive leadership allows harmful behaviours to persist.

  • Cultural safety must be built and protected.

  • Reconciliation cannot thrive in a culture of silence.

  • Strong RAP cultures are proactive and values-driven.

  • Leaders must call out inappropriate behaviours consistently.

  • Cultural behaviors should be integrated into performance evaluations.

  • Creating safe spaces for dialogue is essential but not enough.

  • Trust is undermined when input is ignored.

  • The culture you allow is the culture you lead.

Chapters

00:00 Acknowledging Country and Cultural Context

01:28 The Impact of Culture on Strategy

03:26 Building and Protecting Cultural Safety

04:53 Leading a RAP-Aligned Culture

06:48 The Leadership Challenge: Actions Over Words

Follow Dixie's work on LinkedIn Dixie Lee Crawford | LinkedIn

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Reconciliation Road Map - Building Better BusinessesBy Dixie Crawford