My guest today is Justin Zalewski, who is a people-centered design leader with 10+ years of experience in product design, product strategy, and service design. As Director of Product Design and Strategy at Studio Science, Justin leads a team of talented product designers and works with clients to solve business problems through design. He and his team are experts in rapid prototyping and running experiments to learn from customers.  He has led projects with clients ranging from market-leading tech companies to Fortune 500 brands. Clients include Angi, Genesys, Simon, Stack Overflow, and Cummins.

In this episode, we talked about how new technologies and tools impact the role of a UX Designer, and what new responsibilities the people who create products hold as a result. Justin introduces the idea that products are actually digital services - as in software as a service, and gives examples on how he’s worked with customers and product managers to improve their metrics, promoting co-creation and designing for the real world. For UX Designers who want to find their place working with product managers and PMs who want to challenge their perspectives on building products, this is a great episode to get some inspiration and actionable tips