Pauline rejects the £10 voucher and schools Rebecca on proper customer service.

3rd December: Dear Rebecca

Will Pauline, a woman of class, shut down the KFC Christmas Box through a series of angry emails? Will she get the KFC marketing coordinator on side? Will she stop thanking the Colonel for service to his country? A new 5-minute episode will be published every day from the 1st - 24th December and it's beginning to cluck a lot like Christmas, so fill your ears with festive lols (and chicken).

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3rd December: Dear Rebecca

3rd December: Dear Rebecca