3Spoonies Episode Number 51.1, 26th March 2026

With Karen Duncan , Jo O’Neil and Claire Napper 

In this community questions episode of 3Spoonies, we talk honestly about setting boundaries with clients — especially around messages, interruptions, notifications, and business hours.

If you’ve ever felt pressured to reply the second a client messages you…

You’re not alone — and you’re not being unreasonable.

We answer real community questions about how to explain to clients that “just a quick message” can be a big interruption, especially for neurodivergent business owners and people with limited energy or capacity.

This is a supportive, real-life conversation about boundaries in business — without hustle culture, toxic productivity, or pressure to be constantly available.

Feel free to come and join us on any of our socials 

Website - www.3spoonies.co.uk

Facebook page - https://www.facebook.com/3Spoonies

Instagram - https://www.instagram.com/3spooniespodcast/ 

Blue Sky - https://bsky.app/profile/3spoonies.bsky.social 

LinkedIn: https://www.linkedin.com/company/3spoonies 

Newsletter Sign Up - Get the weekly episode straight to your inbox: https://subscribepage.io/Spoonieletter   

If you’d like to find out more about our hosts;

Jo O’Neil

Website: https://bright-cat.co.uk/ 

LinkedIn: https://www.linkedin.com/in/joanne-oneil/ 

Facebook: https://www.facebook.com/BrightCatBusiness 

Claire Napper

LinkedIn: https://www.linkedin.com/in/claire-napper

Website: www.blackveilstationery.co.uk

Facebook: www.facebook.com/Blackveilstationery

Karen Duncan

Website: http://www.ponyponypony.co.uk 

LinkedIn: http://www.linkedin.com/in/PonyPonyPony 

Facebook: http://www.facebook.com/PonyPonyPonyCourses 

Sponsors

A HUGE thank to our main episode sponsor:  

Outside the Box: Neurodiverse Coaching and Mentoring®

Supporting neurodivergent adults to finally thrive in a world that sees their brilliance

Website: https://amandamckay.com/ 

Support Needs Wheel download: https://amandajharman.com/supportneedswheel/

Book a discovery call with AJ: https://calendar.app.google/DoCLrD9DhaFv3w7B8

Would you like to buy us a coffee? Check our Ko-Fi at Ko-fi.com/3spoonies

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Chapters:

00:00 Intro

00:23 Sponsor

00:59 Community Questions Intro

01:36 Dealing with Capacity Questions from Clients

04:52 Being Honest About Availability

07:42 Managing Expectations and Boundaries

10:58 Handling Last-Minute Requests

13:44 Communicating Your Limits Professionally

16:52 Building Sustainable Client Relationships

19:38 Final Thoughts

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