<p>The Boys speak with Travis Roy to get a feel of what happens on the other end of a service-tech-to-supply-house call.</p>

The Boys speak with Travis Roy to get a feel of what happens on the other end of a service-tech-to-supply-house call.

4, 42 - A View from the Call Center

Come join The HVAC Jerks (Rich, Kevin, and Anonymous Joe, IF he can be found) each week as they discuss everything in the HVAC industry from news and technical stuff, right down to stupid customer stories and how "not to do it". If you work in the heating, air conditioning, plumbing or electrical trades, or hope to in the future, spend some time with us; you'll have a lot of fun, and you might even learn something.

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4, 42 - A View from the Call Center

4, 42 - A View from the Call Center