There will be times in your life when you come across people that are under stress, especially in this crazy COVID19 environment in 2020. The way you respond to people can really make a difference in helping people cope. It’s easy to get irritated and snap at people but it’s far more effective to be nice. In this episode, we talk about a young Mum on a plane that I came across last year and how that mirrored a situation from more than 60 years ago. Kindness doesn’t get old.