Wendy Pat Fong, a senior program and product leader working in Microsoft’s AI organization, joins Gavin and Amin to unpack how AI is reshaping the way growing teams manage performance.

Drawing from her background in both HR and AI, Wendy breaks down the trends she’s seeing across mid-market companies, why scaling performance requires protecting the human element, and where AI helps - and where it can quietly get in the way. The conversation also tackles the real build vs. buy dilemma and the hidden costs teams overlook when trying to scale performance with homegrown systems.

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This episode was brought to you by Topicflow - the team building the next generation of agentic performance management.

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Connect with the hosts and our guest:

Gavin Johnston | Amin Palizban | Wendy Pat Fong