In this episode of The Facilities Management Exchange, we sit down with three outstanding workplace professionals who are shaping the future of the industry. Their diverse backgrounds, impressive achievements, and unique perspectives make this a conversation you won’t want to miss.

James Murphy brings a wealth of experience and a reputation for excellence across the Facilities and Workplace landscape. Having successfully transitioned through multiple roles in his career, he now leads on a single, high-profile trophy contract. Beyond his operational expertise, James is also an author, soon to release his captivating series The Signal Wars. His blend of industry insight and creative vision makes his story one of the most fascinating in today’s FM space.

Matt “Lasagna-Topper” Brownlee joins us with deep experience as a Workplace Services Manager and a proven track record of delivering safe, efficient, and high-performing work environments. Originally from Australia, Matt made the leap to the UK and hasn’t looked back, throwing himself into some of London’s most impressive workplace projects. His global outlook and hands-on approach to workplace strategy bring a dynamic energy to the discussion.

Alex McCann rounds out the panel as a seasoned Facilities Specialist with a strong history in the real estate sector. His expertise spans negotiation, budgeting, operations management, and sales management, making him a versatile force within FM. With a BA (Hons) in Drama: Theatre & Television from the University of Winchester, Alex brings a unique blend of creativity and operational discipline—an uncommon combination that elevates his approach to workplace and facilities solutions.

In this episode, you can expect an engaging mix of industry insights, personal stories, and a few unexpected twists. We explore:

• The unique paths each guest took into the Facilities and Workplace industry
• Why mentorship matters — and how it can shape a career
• The toughest challenges professionals face, and practical strategies to overcome them
• The complexities of managing multiple sites and delivering consistent excellence
• The role a supportive partner plays in professional success
• Long-term goals, ambitions, and what drives our guests forward
• A surprising detour into the Pyramids… and even Zombies
• A sneak peek at The Signal Wars, James Murphy’s upcoming series
• Core principles for building positive, high-performing work environments
• How AI is set to reshape the workplace of the future