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4: Lauren Cowher, Director of Customer Experience @ Havenly
In Episode #4 of the Support Leaders Podcast, we interview Lauren Cowher, Director of Customer Experience at Havenly.
We talk about her experience at Princeton, working in healthcare, going back to study anthropology at Goldsmiths College, and then her first customer support role at WriterAccessd. Then we talk about how Havenly’s support team has grown to support customers and interior designers in their dynamic marketplace.
In this episode, you will learn:
Lauren’s favorite book:
Uplifiting Service
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In Episode #4 of the Support Leaders Podcast, we interview Lauren Cowher, Director of Customer Experience at Havenly.
We talk about her experience at Princeton, working in healthcare, going back to study anthropology at Goldsmiths College, and then her first customer support role at WriterAccessd. Then we talk about how Havenly’s support team has grown to support customers and interior designers in their dynamic marketplace.
In this episode, you will learn:
Lauren’s favorite book:
Uplifiting Service