When you buy a new tool, your organization has placed a considerable investment in buying that tool, not to mention the investment made in Operations folks like us to implement and run these tools.

So why is it that so many tools go unadopted? Or, just as commonly, why do so many end up only being used for a fraction of what they’re capable of? 

In this episode, I’m going to outline 4 steps to launching a new tool at your organization that people will actually use.

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