In this episode, Ian and Andrey cover a host of issues, including an apology of sorts to Patrick McKenzie, a discussion on if in fact the customer is always right, how you support .99 cent apps, non-mistakes from Ian’s past, VC funding and an extremely important tax tip!

Links:

• Appointment Reminder – by Patrick McKenzie
• Patrick McKenzie Interview
• Podcast with Patrick & Amy Hoy
• Freckle
• Shutting down Charm – Interesting look at shutting down a SaaS app before it launches
• History of “the customer is always right”
• What Now Podcast – Andrey’s other podcast
• Retro Dreamer
• Automattic Hosting – WordPress hosting
• Spiderweb Games – RPG games (not $.99!)
• Ian’s ChatSpot Live non-mistake – Glad I didn’t build it, but still like the logo by Mike Rohde
• Creating a Business Logo – history of UserScape & HelpSpot logo’s
• Mixergy Paul Singh Interview
• Spryfox
• Rob Walling
• Stackoverflow initial VC funding
• Startup.com Movie
• Stardock
• Figure53
• Atlassian financing
• Section 199 Domestic Production Tax Credit – this is awesome, talk to your accountant today!
• Handling B2B Transactions
• DNL – Ian’s Brother & cousins web consultancy
• Jason Cohen on consultancy math
• Business of Software conference – Go, it’s awesome