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#4 - The Deer Have Guns: Harnessing Customer Reviews for Growth
These days customers reviews can kill a business or inspire growth.
Discover 3 critical parts your response to a NEGATIVE online review must include.
Remember - you are NOT responding to the reviewer directly, you are writing for the thousands of people who will read the negative review to see how you treat angry people.
Adapt or become obsolete in markets that not only change with technology, but with cultural shifts as well.
Episode 4 of season one brings Inspiring Growth Chief Encourager Mark P. Fisher and son Austin P. Fisher together to discuss the power of brand management and how user reviews have infiltrated modern society.
______
Inspiring Growth Website
______
Sponsored by Bombas Socks
______
JOIN THE COMMUNITY:
Send me a voice message:
https://anchor.fm/inspiringgrowth/message
Support this podcast:
https://anchor.fm/inspiringgrowth/support
View all episodes
By Mark P. Fisher
5
7575 ratings
These days customers reviews can kill a business or inspire growth.
Discover 3 critical parts your response to a NEGATIVE online review must include.
Remember - you are NOT responding to the reviewer directly, you are writing for the thousands of people who will read the negative review to see how you treat angry people.
Adapt or become obsolete in markets that not only change with technology, but with cultural shifts as well.
Episode 4 of season one brings Inspiring Growth Chief Encourager Mark P. Fisher and son Austin P. Fisher together to discuss the power of brand management and how user reviews have infiltrated modern society.
______
Inspiring Growth Website
______
Sponsored by Bombas Socks
______
JOIN THE COMMUNITY:
Send me a voice message:
https://anchor.fm/inspiringgrowth/message
Support this podcast:
https://anchor.fm/inspiringgrowth/support