Engati is the world’s leading multilingual Digital CX platform.It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

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https://www.engati.com/cx-community/customer-experience-revolution

Michael Hinshaw, President of McorpCX talks to us about the role that digital technologies play in improving the customer experience. He also tells us how technologies like Chatbots and Live chat enhance and improve CX on a larger scale for customer support teams.

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 

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