What if the problem isn’t you… but the system you’re working in?

In this episode of Technically Human, I sit down with Simon Copsey to explore how the way organizations are structured, and the beliefs leaders hold, shape everything from productivity and burnout to team performance and decision-making.

We unpack the difference between “firefighting” and actually solving problems at their root, and why so many teams stay stuck reacting instead of preventing issues in the first place. Simon shares how systems thinking and cause-and-effect thinking can help leaders and teams move beyond surface-level fixes and start addressing what’s really driving challenges inside organizations.

We also talk about:

• Why common leadership beliefs (like keeping everyone busy or adding more people to speed things up) can actually make things worse
• The gap between leadership decisions and team realities, and how misalignment happens
• Why most organizational problems aren’t about “bad employees,” but about the conditions people are working in
• How shifting beliefs, not just behaviors, is key to meaningful, lasting change

If you’ve ever felt overwhelmed, stuck in constant reaction mode, or frustrated by decisions that don’t seem to make sense, this conversation will help you step back, see the bigger picture, and think differently about the systems around you.