Adam, Drew and Jared are joined by <a href="https://twitter.com/chaseclemons">Chase Clemons</a> part of the awesome support team at <a href="http://37signals.com/">37signals</a>, and founder of <a href="http://supportops.co/">Support Ops</a>. We talk about designing for the best experience while keeping the need for support in mind, the power of words, search and navigation, the NY Times redesign -- and much more!

Adam, Drew and Jared are joined by Chase Clemons part of the awesome support team at 37signals, and founder of Support Ops. We talk about designing for the best experience while keeping the need for support in mind, the power of words, search and navigation, the NY Times redesign -- and much more!

Adam, Drew and Jared are joined by <a href="https://twitter.com/chaseclemons" rel="noopener noreferrer">Chase Clemons</a> part of the awesome support team at <a href="http://37signals.com/" rel="noopener noreferrer">37signals</a>, and founder of <a href="http://supportops.co/" rel="noopener noreferrer">Support Ops</a>. We talk about designing for the best experience while keeping the need for support in mind, the power of words, search and navigation, the NY Times redesign -- and much more!

#40: Chase Clemons - Designing for support, the power of words, search and navigation, and the NY Times redesign

Bringing clarity to how the best companies approach, communicate, and deploy design. We’ve hand-picked the design industry’s 25 greatest influencers and change-makers to bring you 1000min of deep-dive conversation. Hosted by Bobby Ghoshal and Jared Erondu.

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#40: Chase Clemons - Designing for support, the power of words, search and navigation, and the NY Times redesign

#40: Chase Clemons - Designing for support, the power of words, search and navigation, and the NY Times redesign