Topics:

All roads lead to automated support…

• Someone tried to hustle Jerry and he exacts revenge.

• Scammers get scammed.

• Is the warrantee on your car expiring?

• Jerry felt like a hero after fixing a client’s difficult 2013 mac. Hint, it had to do with /private/tmp

• Should we officially not recommend hardware updates for 2013 iMac computers since they cannot run Big Sur?

• Joe praises Addigy for their new feature “Addigy Live Desktop” and talks about how useful this tool can be.

• He shares a very helpful tip that solved the common problem of getting stuck while trying to restore from a Time Machine backup with Synology.

• Sam ends up in a familiar situation with a client who just won’t listen to him and ended up getting themselves into a difficult situation when network equipment fails.

• The group shares ideas to help Sams issues with a problem client.

• What do you do if you have a client who won’t take your security advice and they can possibly get themselves into trouble?

• Jerry has a client who likes to mess around with the Unifi gateway.

• He has a Pro Tip for managing the date/time on a UniFi Gateway via SSH. admin@ubnt:~$ set date ntp 0.ubnt.pool.ntp.org

• Sam hopes Joe finds honest work someday.