Today, we’re calling it like it is—why does leadership always think "training" will save the day without putting in the hard work themselves? 🤔 DocShellie and Carla Lewis, talk about the laughably misguided idea of teaching teams how to have important conversations while completely ignoring the toxic environments that prevent those conversations from thriving. We’ve got stories—from “clawing” bosses to turnaround teams—that prove just how wrong things can go, and how they could go right.