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Joe and Jerry talk about things they have noticed with clients who deal with memory loss.

Jerry talks about the difficulties of trying to instruct clients over the phone when you do not have remote access.

Value-based billing is a hot topic.

They talk about the touch ID on the new Mac and how it has been tripping people up.

Joe wonders what he is going to have an issue with when he is older even with his profession being completely technology focused now.

The group talks about purchasing from authorized “resellers”.

Why doesn’t Apple recognize purchasing from Apple authorized resellers as purchasing from Apple?

Jerry doesn’t often recommend Drobo, but he is concerned why there are still constraints in the supply chain.

The group discusses different products and how things have changed.

Joe talks about Promise and alternatives.

SoftRAID and OWC isn’t always a match made in heaven.