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Topics:

• This week we are excited to be joined by Jason Dettbarn, the founder and CEO of Addigy.

• Dates for The Addigy User Summit have been booked for February, 2022: https://addigy.com/event/addigy-user-summit-2020/

• Throughout the pandemic, they started seeing more VPN and remote control technology being put into use in order to manage devices.

• COVID forced the whole IT industry to improve, since everything had to be done remotely.

• Jason explains how the pandemic has actually effected his business positively.

• Take a European summer this summer authorized by Jason Dettbarn.

• Sam and Jerry think Joe’s been on a break for the past three years.

• Joe thanks Jason for the great product he’s created, specifically Addigy LiveDesktop while he does one of his famous remote migrations.

• Additional remote control capabilities will be announced at their Innovation Summit.

• Join Addigy for their Innovation Summit on June 15! https://addigy.com/innovate2021/

• Quick Tip for Addigy users: Joe has a URL on his site for users to enroll into Addigy on the fly to allow management when they need it.

• Addigy will be adding variables to their Custom Facts in an upcoming update.

• Custom criteria will be added to allow auto assigning devices to a particular policy.

• Addigy is the only multi tenancy solution to allow Single Sign-On for Mac.

• Apps & Books deployment is now available in Self Service.

• Thomas Reed from Malwarebytes will be joining the security panel of the Innovation Summit.

• Addigy places a big value on community.

• The Custom Fact feature allows you to report custom criteria about a computer that isn’t built into Addigy.

• The community aspect is what allowed such a quick remediation of Silver Sparrow.

• “Day zero” support is already too late. Jason explains how Addigy prepares.

• The Command Control Power crew had their own Addigy Summit.

• Use all of the features available to you when installing Addigy.

• Addigy Certified Expert, Addigy Certified Associate certifications are available from Addigy: https://addigy.com/training/

• Joe talks about maintaining software updates using Addigy.

• Content caching is a feature that will explored in the near future.

• Jerry has a theory about kernel panic alerts he has seen from some of his users.

• Don’t forget about the Addigy Innovate Summit on June 15th! https://addigy.com/innovate2021/