The Trusted Technician

42. Consistency and the Right Mindset Need to Go Together

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John from Alexander Services shares how consistency is the key to improvement for him. His HVAC journey has been finding ways to improve consistency and stay in the right mindset.

Key Takeaways:

  • Why we stop consistently doing things that have been working well.
  • Our Mindset impacts how consistent we are with all of the little details.
  • It is not enough to consistently ask questions. You need to know why you are asking each question.
  • If something is important to you, it will be important to your customers.

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    The Trusted TechnicianBy SBE - Service Business Evolution