Click the link below for free access to all the resources mentioned in this episode:

robertsztar.com/episode42

THIS EPISODE FEATURES:
Interview with Iven Frangi (CEO, Customer Says)
Pharmacy Freedom Index (PFI) Insight: 5 Prescriptions for a Stress Free Holiday
Great listener feedback: Multi-Channel Retailing and Customer Data Privacy

Click the link below for free access to all the resources mentioned in this episode: robertsztar.com/episode42 THIS EPISODE FEATURES: Interview with Iven Frangi (CEO, Customer Says) Pharmacy Freedom Index (PFI) Insight: 5 Prescriptions for a Stress Free Holiday Great listener feedback: Multi-Channel Retailing and Customer Data Privacy

#42 How to create remarkable customer experiences in your pharmacy

A little about the podcast

The Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:

-Listener Q&A (via social media, email, iTunes review, blog comments)
-Current issues & events in technology and pharmacy
-App of the Week
-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).
-Interviews with successful pharmacy owners, who have partnered their business with technology
-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.

Business

A little about the podcast The Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following: -Listener Q&A (via social media, email, iTunes review, blog comments) -Current issues & events in technology and pharmacy -App of the Week -A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence). -Interviews with successful pharmacy owners, who have partnered their business with technology -Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.

A little about the podcast

The Transpharmation podcast show was launched in February 2014 to help pharmacy owners build better, smarter, more profitable 21st century businesses by embracing technology. During each episode we cover one or more of the following:

-Listener Q&amp;A (via social media, email, iTunes review, blog comments)
-Current issues &amp; events in technology and pharmacy
-App of the Week
-A bite sized DIY transpharmation: This covers a specific technology piece (eg. e-Faxing, Password Management, News Feeds etc.) and how this can benefit the pharmacy owner and their business (time, money, and confidence).
-Interviews with successful pharmacy owners, who have partnered their business with technology
-Interviews with technology partners who can help pharmacy owners build their 21st century pharmacy.

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#42 How to create remarkable customer experiences in your pharmacy

#42 How to create remarkable customer experiences in your pharmacy