Meet the Guests:
This episode features three leaders previously interviewed on The Gary Bisbee Show. Kaveh Safavi, M.D. is the Senior Managing Director at Accenture. Eric Topol, M.D. is the Founder & Director of the Scripps Research Translational Institute and author of “Deep Medicine: How Artificial Intelligence Can Make Healthcare Human Again.” Felicia Norwood is the Executive Vice President of Anthem and President of the Government Business Division.

Key Insights:

These experts proposed that leaders need to personalize, digitize, and simplify healthcare.

• Personalize. Dr. Safavi explains that each patient is unique due to their biology and personal preferences and so each patient wants a different care experience. (1:36)
• Digitize. Dr. Topol shares the many possibilities of AI in hospital administration. AI could help healthcare save costs, deliver better services, and improve the patient experience. (3:27) 
• Simplify. If she could snap her fingers and change one thing, Felicia would make healthcare simpler. (5:00)