If you grew up in leadership with the belief that you should know everything and be perfect, it’s time to lose that thought process. You don’t need to know everything and guess what, despite your best efforts as a leader, the people you work with already know you’re not perfect. So when you don’t apologize for something you should, it just makes you look untrustworthy and not part of the very team you manage. Here, I highlight the benefits of a heartfelt apology for both you and those you work with.