In episode 43, James breaks down the pitfalls of the controlling boss:

• lowered confidence
• broken, incomplete commmunication
• frustration
• apathy
• turnover

If you have a Controller in your company, you probably have a great employee with some rough edges that need smoothed out. But if you're not helping them improve, you will lose your best people and be left with people who are uncertain about their abilities and unwilling to make decisions on their own.