In this episode, we sit down with Regis Becarte, Head of UX Design and Research at Natera, a biotech company specializing in non-invasive prenatal testing and women's health. Join us as we delve into the fascinating world of healthcare design and explore the challenges and successes of building a design team in a clinical tech company. Let's learn how the intersection of physical and digital experiences can transform patient care and how AI-powered chatbots are enhancing patient support. Let's dive into this journey of innovation and empathy in healthcare design with Regis.