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The spodcast provides a comprehensive overview of AI conversational orchestration, defining it as the strategic integration of AI tools like NLP models, chatbots, APIs, and data pipelines with human expertise to create unified, intelligent interactions.

It highlights the problem of fragmentation among current AI solutions and explains how orchestration solves this by providing context-aware, scalable, and personalized customer experiences.

The podcast details the core components and implementation steps, emphasizes the importance of overcoming challenges like data silos, maintaining context, and addressing ethical AI risks, and presents Microsoft Copilot Studio as a platform for achieving this orchestration, particularly within the Microsoft ecosystem.