In this episode of Dental Tech Talks, we sits down with Hemesh Surana, founder of PatientXpress and former Oracle executive turned dental tech entrepreneur. After helping billion-dollar corporations streamline operations, Himesh applied his expertise to his wife’s struggling dental office—building a prototype that would evolve into a full-scale, all-in-one platform now used across five continents. We discuss how Patient Express is helping practices go fully paperless, cut admin costs, and achieve up to 44 % net-income growth through features like AI-powered voice reception, smart caller ID, and automated workflows. Himesh also shares his take on data security, WhatsApp-based engagement trends, and his long-term mission to simplify the black box of dental insurance.